Browsing articles in "Ricerche"

Phubbing: i miei colleghi di lavoro sono la principale distrazione dal mio telefono

“La mia vità è diventata la principale distrazione dal mio telefono” (nella versione professionale “I miei colleghi di lavoro sono la principale distrazione dal mio telefono”).

Questo il brillante titolo della ricerca “My life has become a major distraction from my cell phone: Partner phubbing and relationship satisfaction among romantic partners” firmata da James Roberts e Meredith David pubblicato su Computers in Human Behavior (Volume 54, January 2016, Pages 134-141) che indaga il fenomeno del phubbing.

Innnzitutto, che cosa significa phubbing?

Phubbing nasce dalla combinazione dei termini inglesi phone (telefono) e snubbing (il verbo snobbare, ignorare, trascurare) ed è un neologismo creato per indicare l’atteggiamento, assai poco cortese, di trascurare una persona con cui si è impegnati in una qualsiasi situazione sociale (dalla camera da letto al caffè al bar al luogo di lavoro) controllando compulsivamente lo smartphone.

Questo modo di fare – molto comune tra i gruppi di adolescenti, ma facilmente osservabile anche in un ristorante, dove in media assiste a 36 casi di phubbing ogni serata – è in realtà un vizio comune a tutti del quale riteniamo essere portatori sani.

Ma il pubbhing non è solo disattenzione e scortesia, c’è di più. I risultati dello studio sopra indicato hanno evidenziato come il 36,6% dei volontari non si vedesse riconosciuta la giusta attenzione dal proprio partner e che il 22,6% aveva avuto dei problemi nella propria relazione proprio a causa di questo atteggiamento.

Il phubbing, quindi, non è grave perché è cattiva educazione, ma soprattutto per la sensazione che genera di essere lasciati soli e per il senso di inadeguatezza che deriva dal fatto di non riuscire a catalizzare su di se l’attenzione dell’altro.

A due anni di distanza dal primo studio, gli autori sono tornati sull’argomento e hanno pubblicato un nuovo studio sul Journal of the Association for consume research: “Phubbed and Alone: Phone Snubbing, Social Exclusion, and Attachment to Social Media“.

Nello studio si afferma che “Quando un individuo subisce phubbing si sente socialmente escluso, e questo conduce ad un bisogno molto forte di attenzione. Ma invece di recuperare l’interazione faccia a faccia, e così ricostruire un senso di inclusione, i partecipanti alla nostra indagine si sono rivolti ai social network per riguadagnare quel senso di appartenenza” alla disperata ricerca di quell’attenzione che gli interlocutori, gli amici, i partner e gli altri in generale gli hanno negato. Praticamente, chi viene ignorato per lo smartphone si rifugia sui social network.

E ancora “Subire l’esclusione da phubbing è anche collegato a un indebolimento del proprio benessere psicologico. Infatti chi viene escluso più spesso per questi atteggiamenti ha fatto registrare più elevati livelli di stress e depressione”.

Come fare a non praticare il phubbing verso qualcuno o a non subirlo da altri?

Innanzitutto, aderendo alla campagna ufficiale del sito ufficiale stophubbing.org, scaricando e diffondendo i materiali di promozione anti-phubbing (poster, decalcomania e segnaposto).

Poi, ci sono tre strategie pratiche per non cadere nella tentazione del phubbing:

  • Crea delle zone libere da smartphone: oppure crea tempi o situazioni in cui tutti i partecipanti (familiari o colleghi di lavoro) si impegnano a non utilizzare il loro smartphone. Può essere a pranzo, a cena, prima di andare a scuola, prima di andare a dormire, all’aperitivo con gli amici, eccetera. Bene stabilire delle “penalità” per l’esibizione, consapevole o no, dell’apparecchio.
  • Vivi senza distrazioni: lascia consapevolmente il tuo telefono o tablet in una stanza diversa in modo da non essere tentato di guardarlo e di usarlo quando stai cercando di trascorrere del tempo con altre persone.
  • Disabilita le notifiche non essenziali: non è così importante sapere istantaneamente se a qualcuno piace una tua foto su Instagram o rispondere immediatamente a un messaggio su Facebook. Riduci al minimo i ping e i ding vari e – se ce fai – metti in silenzioso il telefono quando puoi.

Uomini e Topi: esposti dalla vita prenatale alla morte spontanea a campi elettromagnetici come quelli dei cellulari

Verso la metà di marzo, il National Toxicology Program, in collaborazione con l’Istituto Ramazzini di Bologna, ha diffuso i risultati di uno studio sulle radiazioni a radiofrequenza.

Lo studio – il più grande mai realizzato su radiazioni a radiofrequenza (RFR) – è didascaliscamente titolato “Resoconto dei risultati finali riguardanti i tumori del cervello e del cuore in ratti Sprague-Dawley esposti dalla vita prenatale alla morte spontanea a campi elettromagnetici a radiofrequenza, equivalenti alle emissioni ambientali di un ripetitore da 1.8 GHz“.

In sunto, nei ratti usati come cavie sono stati rilevati aumenti statisticamente significativi nello sviluppo di tumori. Quindi esplode la copertura mediale e divampa la percezione del rischio fra gli utilizzatori.

I telefoni cellulari possono essere un rischio per la salute? Così ci si interroga disperati e un po’ ignoranti di quanto scritto a pagina 3 di tutti i manualetti dei cellulari …

Ecco una selezione dei titoli più ‘suggestivi’ del periodo:

Tumori e telefonini, i rischi

Un lieve aumento di tumori al cuore e al cervello, dovuto all’esposizione alle radiazioni a radiofrequenza, emesse da ripetitori della telefonia mobile e a quelle, più dirette sull’organismo, emesse dai cellulari.

I cellulari provocano il cancro, conferma dalla scienza. Tumori al cervello e al cuore nei topi

Le radiazioni a radiofrequenza (RFR) emesse dai cellulari e dai ripetitori-trasmettitori per la telefonia mobile provocano il cancro. Nello specifico, aumentano il rischio di sviluppare rari tumori al cuore e al cervello.

Cellulari, studio Ramazzini: “Causano tumori molto rari”/ Rischio cresce con elevata esposizione ai ripetitori

Secondo un recente studio scientifico italiano i ripetitori per telefonia mobile causano danni, ad esempio possibili tumori cerebrali e disturbi al cuore, ecco di cosa si tratta 23 marzo 2018 Paolo Vites Un telefono cellulare Anni fa era esploso il caso: tenere per troppo tempo il cellulare vicino all’orecchio fa venire il tumore.

Tumori da cellulare: ecco lo studio italiano che conferma la pericolosità di telefonini e radiazioni per la salute umana – Meteo Web

Uno studio dell’Istituto Ramazzini di Bologna riapre un argomento molto discusso negli ultimi anni, ma sempre più controverso: i cellulari (e le radiazioni attraverso le quali si propagano i segnali) possono causare tumori?

Antenne radio per i cellulari: nei topi causano tumori delle cellule nervose

L’annuncio dei risultati preliminari, risale a fine gennaio del 2017. Adesso si è conclusa la ricerca che l’lstituto Ramazzini di Bologna, attraverso il Centro di ricerca sul cancro “Cesare Maltoni”, ha condotto per studiare l’impatto dell’esposizione umana ai livelli di radiazioni a radiofrequenza (RFR) prodotti da ripetitori e trasmettitori per la telefonia mobile.

L’elevata esposizione ai ripetitori per la telefonia mobile aumenta il rischio di tumori nei ratti – Wired

Riaperto l’annoso dibattito sui rischi per la salute dovuti all’ uso dei cellulari: uno studio guidato dall’ Istituto Ramazzini di Bologna ha individuato un aumento significativo, dunque al di sopra di un livello considerato casuale, di rare neoplasie delle cellule nervose del cuore e tumori cerebrali in un campione di topi esposti a radiazioni a radiofrequenza (Rfr) emesse dai ripetitori.

Dic 26, 2017

Review di recenti ricerche internazionali in tema di tecnostress-technostress

Come faccio periodicamente. di seguito propongo alcune recenti ricerche internazionali dedicate all’approfondimento del tema tecnostress e di alcuni suoi aspetti verticali.

Si tratta di pubblicazioni prevalentemente rivolte ad  un pubblico scientifico, però anche chi si occupa di Sicurezza sul lavoro può trarre dalla lettura alcuni ottimi spunti professionali.

Nella maggior parte degli studi presentati, oltre all’abstract (in lingua inglese) è anche disponibile il pdf scaricabile della ricerca (sempre in inglese), completo e gratuito.

Technostress: Implications for Adults in the Workforce
Authors: Lynn Atanasoff, Melissa A. Venable
The Career Development Quarterly, Volume 65, Issue 4, pages 326–338, December 2017

Abstract
The use of technology can enhance workplace efficiency, productivity, and flexibility; yet, technological tools can have negative effects on individuals’ cognitive, psychological, and physical health, as well as on organizations (e.g., lowered employee satisfaction, decreased employee commitment). The use of information and communications technologies (ICT) adds to existing work stress. The authors reviewed recent literature to identify ICT trends, define key terms, and gain insights to improve awareness of ICT issues related to career development, health and wellness, and job security. The potential for inquiry as it relates to career exploration, development, and advancement is relevant to counselors and clients in today’s workplace. Research is needed to examine the effects of technostress across different industries, to identify workers at greatest risk of adverse effects, to explore the impact on career decision making, to help clients develop personal coping resources, and to determine strategies for career professionals to collaborate with workplace managers.

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The effects of technostress within the context of employee use of ICT
Authors: Anna Mette Fuglseth, NHH Norwegian School of Economics; Oystein Sorebo, University College of Southeast Norway
Article · November 2014

Abstract
The main purpose of the present study is to help managers cope with the negative effects of technostress on employee use of ICT. Drawing on transaction theory of stress (Cooper, Dewe, & O’Driscoll, 2001) and information systems (IS) continuance theory (Bhattacherjee, 2001) we investigate the effects of technostress on employee intentions to extend the use of ICT at work. Our results show that factors that create and inhibit technostress affect both employee satisfaction with the use of ICT and employee intentions to extend the use of ICT. Our findings have important implications for the management of technostress with regard to both individual stress levels and organizational performance. A key implication of our research is that managers should implement strategies for coping with technostress through the theoretical concept of technostress inhibitors.

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You and Your Technostress: Relating Personality Dimensions to ICT-Related Stress
Authors: Pawel Korzynski Kozminski University; Elizabeth Florent-Treacy INSEAD Executive Degree Programmes; Manfred F.R. Kets de Vries INSEAD – Entrepreneurship and Family Enterprise
Date Written: May 4, 2016

Abstract
Personality trait research with self and observer ratings has been previously applied in psychology, however, in the HRM field, most studies on personality features have been limited to self-assessment data. We investigate how personality is associated with the stress related to the use of Information and Communication Technologies (ICTs) which has been termed by a number of scholars as technostress. Drawing from both prior research on personality dimensions and studies on antecedents of technostress, we examine the relationship between technostress creators and technostress antecedents such as personality traits, differences between self and observer ratings, availability through ICTs and use of ICTs. Our findings, based on ordered regression analysis, show that pseudo-extraverts and pseudo-conscientious individuals are likely to experience lower levels of techno-invasion. Moreover, results demonstrate that individuals with high levels of conscientiousness and extraversion tend to have higher levels of techno-insecurity and techno-overload, respectively. Finally, we also find that increased availability through ICTs is associated with high levels of techno-invasion. Interestingly, the use of ICTs has a negative effect on technostress. The implications of these findings are discussed, and directions for future research are suggested.

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A study of techno stress in relation to job satisfaction, job performance and mental health among IT professionals
Authors: Kumar, Pardeep; Singh, Pavitar Parkash; Bhuchar, Vivek. International Journal of Education and Management Studies; Hisar Vol. 7, Iss. 3,  (Sep 2017): 403-407.

PDF non disponibile


Risk of overusing mobile phones: Technostress effect
Authors: Veera Boonjing; Pisit Chanvarasuth

Abstract
Technostress is defined as the stress derived from the use of information technology. Prior researchers have studied this phenomenon in many situations such as in the work environment, concentrating on the effect of technostress on the individual who overwhelmed by the use of information technology on his/her job. In this study, we attempt to examine consequences of continuously overusing mobile phone which lead to technostress. Drawing from the stress-strain-outcome model of stress, we proposed that overusing mobile phone can lead to technostress, whereas technostress will cause problems in personal health and work-related issues. Results from surveying 400 working professionals provide a support for our proposed model.

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Technostress, Career Commitment, Satisfaction with Life, and Work-Family Interaction Among Workers in Information and Communication Technologies
Authors: Mary Sandra Carlotto, Guilherme Welter Wendt, Alice P. Jones

Abstract
Technostress occurs when individuals experience negative psychosocial effects of technology usage and also demonstrate negative valence associated with ICT use. It is composed of four dimensions (Disbelief, Fatigue, Anxiety, and Ineffectiveness), which describe two aspects of technostress (Technoanxiety and Technofatigue). This study aimed to investigate the relation between technostress dimensions, career commitment, life satisfaction, and work-family interactions among ICT professionals. Variables including gender, age and length of employment were also considered. The sample was composed of 234 Brazilian individuals. It was found that work-family and family-work conflicts were associated with increased technofatigue and technoanxiety, and decreased career resilience. Age and gender differences were also identified. These differences emphasize the role of organizations and society in what refers to reduce inequalities in workplace and to support better preventive actions

Resumen:
El Tecno-estrés se produce cuando las personas experimentan efectos psicosociales negativos por el uso de la tecnología y también demuestran valencia negativa asociada con el uso de las TIC. Se compone de cuatro dimensiones (incredulidad, fatiga, ansiedad, e ineficacia) que describen dos aspectos del tecno-estrés (tecno-ansiedad y tecno-cansancio). El objetivo de este estudio fue investigar la relación entre las dimensiones del tecno-estrés, compromiso con la carrera, satisfacción con la vida y la interacción trabajo-familia entre los profesionales de las TIC. También se consideraron variables como el sexo, la edad y la antigüedad en el empleo. La muestra se compuso de 234 individuos brasileños. Se encontró que el conflicto trabajo-familia y familia-trabajo se asociaron con una mayor tecno-fatiga y tecno-ansiedad, y una menor resiliencia en la carrera. También se detectaron diferencias de edad y género, lo que enfatiza en el papel de las organizaciones y la sociedad en reducir las desigualdades en el lugar de trabajo y apoyar mejores acciones preventivas.

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Technostress: Technological Antecedents and Implications
Authors: Ramakrishna Ayyagari, Varun Grover, and Russell Purvis

Abstract
With the proliferation and ubiquity of information and communication technologies (ICTs), it is becoming imperative for individuals to constantly engage with these technologies in order to get work accomplished. Academic literature, popular press, and anecdotal evidence suggest that ICTs are responsible for increased stress levels in individuals (known as technostress). However, despite the influence of stress on health costs and productivity, it is not very clear which characteristics of ICTs create stress. We draw from IS and stress research to build and test a model of technostress. The person–environment fit model is used as a theoretical lens. The research model proposes that certain technology characteristics—like usability (usefulness, complexity, and reliability), intrusiveness (presenteeism, anonymity), and dynamism (pace of change)—are related to stressors (work overload, role ambiguity, invasion of privacy, work–home conflict, and job insecurity). Field data from 661 working professionals was obtained and analyzed. The results clearly suggest the prevalence of technostress and the hypotheses from the model are generally supported. Work overload and role ambiguity are found to be the two most dominant stressors, whereas intrusive technology characteristics are found to be the dominant predictors of stressors. The results open up new avenues for research by highlighting the incidence of technostress in organizations and possible interventions to alleviate it.

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The Impacts of Smartphone Addiction and Technostress on Customer Satisfaction and Loyalty
Authors: DaeEop Kim, Department of Business Administration, Gyeongsang National University, Jinju, South Korea, and Jae Ik Shin, Department of E-Business, Gyeongnam National University of Science and Technology, Jinju, South KoreaInternational Journal of Security and Its Applications
Vol. 10, No.12 (2016), pp.409

Abstract
As most   people   use   smartphones most   of   the   time,   smartphone   addiction   and technostress are likely to be easily induced. It can be expected that excessive smartphone addiction and technostress will have negative effects on customer satisfaction and loyalty. This  study  explores  the  effects  of  flow  and  social  interaction  anxiety  on  smartphone  addiction, and  investigates  the  relationships  between  addiction,  technostress,  customer satisfaction and loyalty. A total of 342 valid questionnaires were collected from university  students who  live  in  Gyeongnam  province  in  South  Korea. Eight  hypotheses  were examined   using   SmartPLS software. The   findings   indicated   that flow   and   social interaction anxiety have positive impacts on smartphone addiction. Smartphone addiction has positive  impacts  on  technostress  and  customer  loyalty  but  does  not  affect  customer satisfaction. Technostress has  a  negative  effect  on  customer  satisfaction  but  does  not affect  customer  loyalty. Customer  satisfaction  is  strongly associated  with  customer loyalty. The implications of these results are discussed and directions for future research are offered.

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Coping Strategies for Technostress as a Challenge in a Digitized Working Environment
Author: Thurk Ines-Jacqueline

Masterarbeit zur Erlangung des akademischen Grades “Master of Science (M.Sc.)” im Studi-engang Wirtschaftswissenschaft der Wirtschaftswissenschaftlichen Fakultät der Leibniz Universität Hannover

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The Relationship between Technostress Creators and Online Education among Students
Authors: Queen E. Booker, Minnesota State University, Mankato; Carl Rebman, University of San Diego

Abstract
In this study, we examine technology related creators of stress in students taking online classes. We hypothesized  that students  enrolled  in  only  online  courses  experience  higher technostress than  students  enrolled  in face-to-face  only  courses. The  study  involved  a  convenience  sample of students at three regional state universities. The result of the analysis suggests that students enrolled  in  online  only  courses  do  experience  higher technostress  creators than  their  face-to-face peers, and that
enrollment in online only courses explained 8.1 percent to the variance in the techno creator score.

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Mitigation Strategies of Technostress on Supply Chain Management
Author: Robert Lewis Penn, Walden University – College of Management and Technology
Walden Dissertations and Doctoral Studies

Abstract
Logistics managers work to create practices that reduce technostress, which is associated
with diminished productivity in supply chain management. The purpose of this multiple case study was to explore the mitigation strategies that logistics managers at distribution centers used to reduce technostress with their employees in the Los Angeles County, California area. The conceptual framework included in this study was the sociotechnical systems theory. Semistructured interviews were conducted with 6 logistics managers from large distribution centers who implemented mitigation strategies that demonstrably reduced technostress with their employees. Public documents and physical artifacts reviewed in this study included productivity assessment tools, information and communication technology system training materials, technostress mitigation instruments, and information from technological devices. Data were analyzed through a process of pattern matching, cross-case synthesis, and systematic text condensation. The findings included 6 themes: reliance on internal information technology experts; hiring temporary experts; maintaining communication and training; using time management skills and organizing priorities; identification and understanding of employee differences; and implementing well-being, fitness, and health programs. These findings could contribute to positive social change by providing logistics managers with strategies to reduce technostress, which could lead to improved employee well-being, better work conditions, and increased productivity for greater company profitability that could produce a more thriving and prosperous community.

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The Interaction Effect of Technostress and Non-Technological Stress on Employees’ Performance
Authors: Weian Wang, The University of North Carolina at Greensboro; Mohammad Daneshvar Kakhki, The University of North Carolina at Greensboro; Vishal Uppala, The University of North Carolina at Greensboro
Emergent Research Forum Paper
Twenty-third Americas Conference on Information Systems, Boston, 2017

Abstract
At a fast pace, firms are introducing new technologies in accordance with employees suffering. Employees continuously adapt to new information technologies, functionalities,and work flows, as well as spend more time and effort to renew their technological skills. Here, suffering refers to technostress, and this has been studied extensively in IS research. Employees struggle with work stress, and it does not just stem from the use of IT. Work stress also comes from other non-technological demands such as time pressure and management expectations for productivity. In line with Job Demand-Resources (JD-R) theory, this study  explores  the  interaction  effect  of  technostress  and  non-technological  stress  on  employee performance.

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Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective
Authors: Stoney Brooks, Middle Tennessee State University, USA; Phil Longstreet, University of Michigan, Flint, USA; Christopher B. Califf, Western Washington University, USA

Abstract
Using social media is the most common activity on the Internet, and much research has examined the phenomenon. While the current literature focuses on the positives of using social media, there is a comparative lack of research on its negative effects, especially in the context of the workplace. Research has identified one critical negative impact of  contemporary technology  as  technostress, which  refers  to stress  induced  by  information  and  communication technologies. In this paper, we apply distraction-conflict theory (DCT) to the literature on social media, technostress, and addiction to theorize that one can view social media in the workplace as a distraction conflict, which, in turn, can induce technostress and, subsequently, Internet addiction. To test this theoretical model, we conducted a survey on 1731 participants recruited from Mechanical Turk. The survey examined the similarities and differences between two popular social media platforms: Facebook and YouTube. Overall, the results provide support for positive associations between  the  distraction  felt  from  social  media  and  social  media-induced technostress and  between  social  media-induced  technostress  and  Internet  addiction. While  Facebook  and  YouTube have similarities,  we  found  notable differences  as  well.  This  study  contributes  to  the IS field  by  using  DCT  as  a  novel  and  valuable  lens  through  which researchers and practitioners can think about the negative effects of using social media at work. The paper also offers insight into implications for research, practice, and future research areas.

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Relazione European Agency for Safety and Health at Work su “La regolamentazione delle ripercussioni sulla salute e sicurezza sul lavoro dell’economia delle piattaforme online”

Ai primi di novembre 2017 è stata presentata – in occasione della giornata tematica del Comitato degli ispettori principali del lavoro e della conferenza dedicata alla SSL tenutesi a Tallinn il 7 e l’8 novembre sotto l’egida della presidenza estone dell’UE – una corposa relazione su “La regolamentazione delle ripercussioni sulla salute e sicurezza sul lavoro dell’economia delle piattaforme online” promossa da European Agency for Safety and Health at Work e realizzata dal Prof. Dr Sacha Garben.

Come già sanno i lettori di tecnostress.it, la crescita dell’economia digitale pone delle nuove sfide per la salute e sicurezza sul lavoro (SSL). Il lavoro nel mondo digitale e su piattaforma online, ovvero il lavoro fornito attraverso, su o mediato da piattaforme web, è caratterizzato da una molteplicità di regimi professionali, tra cui il lavoro occasionale, il lavoro autonomo dipendente, il lavoro a cottimo, il lavoro a domicilio e il crowd work.

La relazione (disponibile solo in inglese) si propone di descrivere i potenziali rischi di sicurezza e salute sul lavoro (SSL) che sono stati identificati in relazione al lavoro su piattaforme online, per evidenziare le sfide agli attuali approcci normativi in ​​materia di SSL e presentare esempi di diversi approcci nazionali  in corso di sviluppo per affrontare queste sfide.

Questo l’indice della relazione:

Executive summary

1. Definitions: the online platform economy and related concepts
The digitalisation of society and the digital economy
Online platforms and the online platform economy
Collaborative and sharing economy
The gig economy, on-demand economy, online platform work and various forms of atypical work

2. The regulation of online platform work
Factors complicating the regulation of the online platform economy
Regulatory and policy challenges of online platform work
Regulatory and policy options in relation to online platform work

3. OSH implications
Direct effects on OSH of online platform work
Indirect effects on OSH of online platform work due to uncertain applicability of employment rules
France
The United Kingdom
Denmark
Sweden
Finland
The Netherlands
Belgium
Ireland
Specific developments in other EU Member StatesThe European Commission
The European Parliament
The Court of Justice of the EU

4. Concluding remarks

Degli aspetti di lavoro digitale e Sicurezza sul lavoro, e più nello specifico di Tecnostress, si parla nel capitolo 3 “OSH implications” di cui propongo le conclusioni:

Online platform work poses a range of both pre-existing and new OSH risks, both physical and psycho-social.

The fact that online platform workers have many similarities to both temporary workers and agency workers means that they are probably exposed to the same OSH risks, with studies consistently showing higher injury rates among non-standard workers. Furthermore, any physical safety and health risks could be expected to be worse because of the loss of the protective effect of working in a common workplace, which may furthermore mean that the work equipment and environment fail ergonomic standards. Furthermore, online platform workers tend to be younger, which is a well-known independent risk factor for occupational injury.

In addition, platform work, through the use of inter-worker competition and rating mechanisms, encourages a rapid pace of work without breaks, which may induce accidents. Pay not being continuous but per assignment adds time pressure. The lack of appropriate training further increases the risk of accidents, and on top of this several key activities typically carried out by online platform workers are in occupations that are notoriously dangerous, such as construction and transport.

Digital online platform work carries risks such as permanent exposure to electromagnetic fields, visual fatigue and musculoskeletal problems. Psycho-social risks include isolation, stress, technostress, technology addiction, information overload, burn-out, postural disorders and cyber-bullying.

All online platform work can induce stress through continuous evaluation and rating of performance, competitive mechanisms for allocating work, uncertain payment and blurring of work–life boundaries. Job insecurity, known to contribute to poor overall health among atypical workers, is characteristic of online platform work. The precarious position of online platform workers is further aggravated by the fact that health surveillance will often be lacking, as will occupational health care, and the specific features of online platform work tend to hamper the collective organisation of workers, and thus the defence of their rights and interest, as well as the development of social dialogue.

Leggi la relazione integrale: “Protecting workers in the Online Platform Economy: An overview of regulatory and policy developments in the EU (La tutela dei lavoratori nell’economia delle piattaforme digitali: una panoramica degli sviluppi normativi e politici nell’UE)” (pdf) – European Risk Observatory Discussion paper.

Gen 23, 2017

Ricerche internazionali: “Telework: Experiences of technostress in telework environments.”

telework

Alla già vastissima sezione dedicata alle ricerche intaliane e internazionali di questo sito, si aggiunge oggi questo recentissimo studio “Telework: Experiences of technostress in telework environments” (Telelavoro: Esperienze di tecnostress in ambienti di telelavoro) di Ericsson, Sandra, Umeå University, Faculty of Social Sciences, Department of Informatics.

Abstract [en]
The adoption and use of information and communication technology (ICT) solutions in companies are on the rise and with this rise comes several health effects. One kind of these health effects, called technostress affects employees and self-employees while using ICT for telework. The aim of this study has been to create a deeper understanding of the factors that are stressing employees and self-employees that has the opportunity to work flexible work hours using ICT. A qualitative research method including interviews has been used to gather data for this thesis. My findings suggests that awareness of the stress factors in different areas makes it easier to avoid getting affected by them. These stress areas are (1) reachability, (2) ICT and flexible work hours, (3) Work, information and technology overload and (4) Separation between work and leisure. I expect that this study will contribute to broadening the awareness of these stress factors.

Abstract (ita, google translator)
L’adozione e l’uso delle tecnologie dell’informazione e della comunicazione (ICT) in aziende sono in aumento e da questo aumento derivano diversi effetti sulla salute. Un tipo di questi effetti sulla salute, chiamato tecnostress colpisce dipendenti e lavoratori autonomi durante l’utilizzo di ICT per il telelavoro. Lo scopo di questo studio è stato quello di creare una più profonda comprensione dei fattori che stressano dipendenti e lavoratori autonomi che hanno l’opportunità di lavorare in modo flessibile con l’uso delle ICT. Un metodo di ricerca qualitativa con interviste è stato utilizzato per la raccolta dei dati per questa tesi. I miei risultati suggeriscono che la consapevolezza dei fattori di stress in aree diverse rende più facile per evitare di essere colpiti da loro. Queste aree di stress sono (1) raggiungibilità, (2) ICT e orario di lavoro flessibile, (3) Lavoro, sovraccarico di informazioni e di tecnologia e (4) Separazione tra lavoro e tempo libero. Mi aspetto che questo studio contribuirà ad ampliare la conoscenza di questi fattori di stress.

Clicca qui per scaricare la ricerca, oppure leggila qui sotto.

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